Since the founding of our company in 1994, Tokyo, Japan, our top priority has always been placed on the customer’s perspective.
While IVR (Interactive Voice Response) and other automated technologies became the accepted trend in this industry,
we remained focused on providing customer support with real human interactions and empathy, not emotionless automated messages.
Since we have direct communication with our client’s customers, we are able to gain valuable insight into the customer’s thoughts and experiences, and as a result we can suggest ways to improve quality and revenue for our clients, while also conveying the client’s branding and company philosophy to their customers in a friendly and professional manner.
This is the reason why we have been successful in Japan to this day, for over 20 years. By delivering high quality services and going the extra mile to make our client’s happy, while also offering competitive and cost effective pricing to our clients in Japan. Now our goal is to achieve the same success in the global market!
Delivering heart to heart interactions
while placing a solid emphasis on
dialogue and professionalism
At Tele-net we take time to really get to know your business. Once we understand your core principles and values, we ensure that we deliver your message and follow your ethos as we communicate with clients on your behalf. We go above and beyond to tailor our services towards the unique needs of our customers. It is this level of detail and personalization that places us above our competitors.
We aim to be the number one marketing company that provides high value to all our clients.
Our company philosophy is based on "omotenashi" as a service, which means "hospitality" in Japanese.
• Always think of the customer’s perspective
• Full compliance
• Always do our best
• Punctuality, follow timely manner
• Positive contribution to society
Our Leadership Team
Franklin Contingjo Villacastin
Charles Vincent HO
Assistant Operations Maneger
Business Development Manager
Business Development Assistant
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5/F GAGFA IT CENTER
F. Cabahug Street, Kasambagan,
Cebu City, 6000, Philippines
US/CAN Toll Free: 1-855-394-3629
Office: +63 (32) 260-7222
All Right Reserved 2015 tele-net Creative